Everything else a building needs.
Soft Services
Soft services are the scopes that sit alongside cleaning inside an integrated facility management contract: security, grounds, waste, pest control and front of house.
Partners with capability in these areas can be onboarded into them as they mature, inside a relationship that already exists.
Security
- Manned guarding and static posts
- Electronic security systems and monitoring
- Access control administration
- Patrol and key-holding services
Grounds and environment
- Landscaping, planting and seasonal maintenance
- Irrigation systems and water management
- External area upkeep and hard standing
- Pest control and environmental hygiene
Waste and front of house
- Waste management, segregation and recycling programmes
- Reception and concierge services
- Helpdesk and work-order handling
- Mail room and internal logistics
Related
- The wider group scope.Technical FM & Hard ServicesMEP maintenance, HVAC, fire and life safety, building fabric and energy management, delivered inside integrated facility management contracts.Read more →
- Recurring scope. Contracted headcount.Commercial & Facility CleaningDaily and periodic cleaning under multi-year facility contracts, with defined manning, measured outputs and SLA-linked performance across offices, retail, healthcare, industrial and education.Read more →
- Input cost is where partner margin is won or lost.Supply Chain & ProcurementGroup procurement that lowers partner input costs: textile and linen sourcing, laundry chemicals, cleaning consumables, uniform manufacture and equipment financing at network pricing.Read more →
Talk to the United Kingdom team
Whether you are procuring facility services or applying to join the partner network, enquiries are routed to the regional team for your territory.
Source: Brochure p18