Application to full allocation, in about ten weeks.
The Onboarding Journey
Onboarding is staged deliberately. Volume is controlled during the pilot so that neither side discovers a capability gap on a live enterprise contract.
A facility that does not meet every requirement at audit is not rejected: the audit produces a written remediation plan, and qualifying equipment upgrades may be supported under the capital support programme.
The journey
| Stage | What happens | Timing |
|---|---|---|
| 01 Application | Online form or the printed form from the brochure. Company, contact, division and capacity detail. | Day 0 |
| 02 Acknowledgement | Routed to the regional partner team for your territory. | Within 2 working days |
| 03 Assessment | Desk review of licensing, insurance, capacity and compliance. | Weeks 1-2 |
| 04 Facility audit | On-site audit of plant, process, labour practice and environmental compliance. Produces a written remediation plan. | Weeks 2-4 |
| 05 Remediation | Agreed upgrades actioned. Qualifying equipment may be supported up to 40% of cost. | Weeks 4-6 |
| 06 Contracting | Partnership agreement executed. Rate card agreed. Portal access issued. | Weeks 6-8 |
| 07 Pilot | Controlled volume against the agreed SLA, with close inspection. | Weeks 8-10 |
| 08 Full allocation | Step to full territory allocation, subject to evidenced performance. | From week 10 |
What you need ready before applying
- Registered trading entity with audited or certified accounts
- Valid trade licensing for the service tiers applied for
- Public liability and employer liability insurance
- Documented labour practice: contracts, wage protection, accommodation standards
- Environmental compliance for water discharge and chemical handling
- A realistic statement of current capacity and utilisation
Related
- Operational excellence at scale.Partner RequirementsWhat a laundry or cleaning facility needs to enter assessment: plant capability, operational capability, corporate compliance and the preferred partner profiles.Read more →
- What you are paid, when, and what protects it.Commercial FrameworkHow partner money works: revenue retention, settlement terms, rate cards, shortfall protection, exclusivity and the capital support programme.Read more →
Talk to the United Kingdom team
Whether you are procuring facility services or applying to join the partner network, enquiries are routed to the regional team for your territory.
Source: Brochure p28