Question 1

Partner application form

Accepted Answer

Registered and trading company name, country, city, year established, company website, contact name, position, email address, telephone, the divisions applied for, facility and capacity figures, certifications held, any free-text notes, and your acceptance of the declaration. We also record the country your request came from, as reported by our network provider. To assess whether your facility is suitable for the partner network, and to contact you about your application.

Question 2

Proposal request form

Accepted Answer

Company name and website, country and city, contact name, role, email address and telephone, the property types you operate and services you need, number of sites, approximate scale, how the work is handled today, your timeline, and any brief you write. We also record the country your request came from and the page you started from. To understand what you operate so we can come back with a scope rather than a brochure, and to contact you about it.

Question 3

AI assistant

Accepted Answer

A random identifier generated in your browser, and the text of the messages you type. The identifier is stored in your browser and sent with each message. To answer your question, and to recognise that you have used the assistant before so we can greet you accordingly.

Question 4

Server logs

Accepted Answer

Your IP address, browser user-agent, the pages requested and the time of the request. Collected automatically by our hosting provider. Security, abuse prevention and keeping the site running.

Question 5

apxxo_user_id

Accepted Answer

A random identifier with no meaning outside this site, so the assistant can tell a returning visitor from a new one. Until you clear your browser storage.

Question 6

Partner application

Accepted Answer

24 months from submission, then deleted automatically.

Question 7

Proposal request

Accepted Answer

24 months from submission, then deleted automatically.

Question 8

Assistant visitor record

Accepted Answer

12 months from your last message, then deleted automatically. It contains a timestamp and nothing else.

Question 9

Server logs

Accepted Answer

Held by our hosting provider under their own retention policy.

Question 10

Email correspondence

Accepted Answer

Kept for as long as needed to deal with your enquiry and any resulting relationship.

Privacy Policy

What we collect, and when

What we do not do

Browser storage

How long we keep it

Who else processes it

Your rights

Children

Changes

Related

Talk to the United Kingdom team

Where	What	Why
Partner application form	Registered and trading company name, country, city, year established, company website, contact name, position, email address, telephone, the divisions applied for, facility and capacity figures, certifications held, any free-text notes, and your acceptance of the declaration. We also record the country your request came from, as reported by our network provider.	To assess whether your facility is suitable for the partner network, and to contact you about your application.
Proposal request form	Company name and website, country and city, contact name, role, email address and telephone, the property types you operate and services you need, number of sites, approximate scale, how the work is handled today, your timeline, and any brief you write. We also record the country your request came from and the page you started from.	To understand what you operate so we can come back with a scope rather than a brochure, and to contact you about it.
AI assistant	A random identifier generated in your browser, and the text of the messages you type. The identifier is stored in your browser and sent with each message.	To answer your question, and to recognise that you have used the assistant before so we can greet you accordingly.
Server logs	Your IP address, browser user-agent, the pages requested and the time of the request. Collected automatically by our hosting provider.	Security, abuse prevention and keeping the site running.