Recurring scope. Contracted headcount.
Commercial & Facility Cleaning
Commercial and facility cleaning is delivered under multi-year contracts with defined manning levels, shift patterns and supervision ratios. Partners are paid against the contracted establishment, not against unpredictable ad-hoc callouts.
Cleaning quality is scored by scheduled inspection against a published checklist, with photographic evidence logged in the partner portal. What gets measured is what gets paid.
- Cleaning partner contractors
- 2,100+Cleaning partner contractors
- Sites under cleaning contract
- 18,000+Sites under cleaning contract
- Operatives deployed
- 40,000+Operatives deployed
- Countries with active operations
- 38Countries with active operations
Scopes we contract
| Scope | What it covers | Delivery pattern |
|---|---|---|
| Office & corporate | Workstations, meeting rooms, washrooms, pantries, common areas, waste rounds | Daily manned + periodic |
| Retail & mall | Concourse, food courts, back-of-house, washroom attendance, escalator and glass | Multi-shift, 7 days |
| Healthcare | Ward, clinical and non-clinical zones, colour-coded systems, clinical waste handling | Continuous, protocol-driven |
| Industrial & warehouse | Production floors, machine surrounds, mezzanines, loading yards, scrubber operation | Shift-aligned |
| Hospitality support | Public areas, back-of-house, stewarding support, housekeeping augmentation | Daily + on-call |
| Education & institutional | Classrooms, laboratories, halls, sanitary blocks, term-break deep cycles | Daily + seasonal |
| Washroom & hygiene | Consumable replenishment, sanitary disposal, air care, dosing systems | Scheduled service visits |
How the contract works
- Manning model — contracts specify manning levels, shift patterns and supervision ratios
- Measured outputs — scheduled inspection against a published checklist, with photographic evidence
- Consumables — chemicals, machinery and consumables procured at group network pricing, or supplied by the partner
- Payment against establishment, not against callouts
Related
- Daily manned, plus periodic.Office & Corporate CleaningDaily manned cleaning of workstations, meeting rooms, washrooms, pantries and common areas, with periodic deep cycles outside working hours.Read more →
- Multi-shift, seven days, in public.Retail & Mall CleaningMulti-shift concourse, food court and back-of-house cleaning with washroom attendance, escalator and glass work, seven days a week during trading.Read more →
- Continuous, protocol-driven, audited.Healthcare CleaningProtocol-driven cleaning of ward, clinical and non-clinical zones on colour-coded systems, with clinical waste handling and terminal cleaning.Read more →
- Shift-aligned, around production.Industrial & Warehouse CleaningShift-aligned cleaning of production floors, machine surrounds, mezzanines and loading yards, including ride-on and walk-behind scrubber operation.Read more →
- Daily, plus on-call at peak.Hospitality SupportPublic area and back-of-house cleaning, stewarding support and housekeeping augmentation for hotel groups and resorts, daily and on call.Read more →
- Daily, plus seasonal deep cycles.Education & Institutional CleaningDaily cleaning of classrooms, laboratories, halls and sanitary blocks, with term-break deep cycles timed to the academic calendar.Read more →
- Scheduled service visits.Washroom & Hygiene SystemsScheduled service visits covering consumable replenishment, sanitary disposal, air care and dosing systems across commercial estates.Read more →
Talk to the United States team
Whether you are procuring facility services or applying to join the partner network, enquiries are routed to the regional team for your territory.
Source: Brochure p14, p15