One SLA across linen, housekeeping support and public areas.

Hotels & Resorts

A hotel group wants linen, housekeeping support and public-area cleaning on one SLA and one invoice. Procuring them separately means three counterparties, three standards and three arguments when something goes wrong at 06:00.

APXXO contracts the whole scope and places each part with a partner in the property’s own city — the laundry plant, the cleaning contractor, the stewarding team — under one quality management system.

What we run in a hotel

  • Daily bed linen, towelling, F&B napery, pool and spa textiles
  • Public-area cleaning across lobby, corridors, F&B and leisure
  • Back-of-house and stewarding support
  • Housekeeping augmentation at peak occupancy
  • Guest valet and dry cleaning, routed through the contract
  • Entrance matting and facility textiles on scheduled swap

Why the model suits hospitality

  • Seasonality absorbed by regional buffer stock rather than passed to the property
  • Contingency routing to a secondary plant when a partner has downtime
  • One escalation path, in the property’s timezone
  • Consistent standard across a multi-city group

Related

Talk to the United States team

Whether you are procuring facility services or applying to join the partner network, enquiries are routed to the regional team for your territory.