Application to full allocation, in about ten weeks.
The Onboarding Journey
Onboarding is staged deliberately. Volume is controlled during the pilot so that neither side discovers a capability gap on a live enterprise contract.
A facility that does not meet every requirement at audit is not rejected: the audit produces a written remediation plan, and qualifying equipment upgrades may be supported under the capital support programme.
The journey
| Stage | What happens | Timing |
|---|---|---|
| 01 Application | Online form or the printed form from the brochure. Company, contact, division and capacity detail. | Day 0 |
| 02 Acknowledgement | Routed to the regional partner team for your territory. | Within 2 working days |
| 03 Assessment | Desk review of licensing, insurance, capacity and compliance. | Weeks 1-2 |
| 04 Facility audit | On-site audit of plant, process, labour practice and environmental compliance. Produces a written remediation plan. | Weeks 2-4 |
| 05 Remediation | Agreed upgrades actioned. Qualifying equipment may be supported up to 40% of cost. | Weeks 4-6 |
| 06 Contracting | Partnership agreement executed. Rate card agreed. Portal access issued. | Weeks 6-8 |
| 07 Pilot | Controlled volume against the agreed SLA, with close inspection. | Weeks 8-10 |
| 08 Full allocation | Step to full territory allocation, subject to evidenced performance. | From week 10 |
What you need ready before applying
- Registered trading entity with audited or certified accounts
- Valid trade licensing for the service tiers applied for
- Public liability and employer liability insurance
- Documented labour practice: contracts, wage protection, accommodation standards
- Environmental compliance for water discharge and chemical handling
- A realistic statement of current capacity and utilisation
Related
- Operational excellence at scale.Partner RequirementsWhat a laundry or cleaning facility needs to enter assessment: plant capability, operational capability, corporate compliance and the preferred partner profiles.Read more →
- What you are paid, when, and what protects it.Commercial FrameworkHow partner money works: revenue retention, settlement terms, rate cards, shortfall protection, exclusivity and the capital support programme.Read more →
Talk to the United Arab Emirates team
Whether you are procuring facility services or applying to join the partner network, enquiries are routed to the regional team for your territory.
Source: Brochure p28